The Big Island Kokua Services Partnership (BIKSP) provides free assistance with enrolling in Medical Insurance. One-on-one assistance is available with a certified Kokua at one of our partner agencies or at any one of our Community Enrollment Events across the island. Services provided include:

  • Facilitate qualifying for free or subsidized plans through MedQUEST, HMSA and Kaiser.
  • Assistance with signing up and maintaining Medicare parts A,B,C,D.
  • Assistance with accessing insurance through the Federal Marketplace (Affordable Care Act)
  • Certified staff providing unbiased help as a community service.

For more information about services provided, please contact:

Rachelle C. Hanohano,
Big Island Kokua Services Partnership Project Manager
HIHAF Kea’au
16-204 Melekahiwa Place, Ste. 1
Kea’au, HI 96749
(808) 896-5051 Cell
(808) 982-8800 Office

Partnering Agencies and Certified Kokua

Momi Kawai, The Arc of Hilo, (808) 443-7545
Janet Dolaptchieff, The Arc of Hilo, (808) 443-9255

Kaimi Kaupiko, Kalanihale, (808) 931-1310
Anita Kaupiko, Kalanihale, (808) 209-1443

Beonka Snyder, West Hawai’i Community Health Center, (808) 327-0803
Tina Evans, West Hawai’i Community Health Center, (808) 640-8587
Charles Kelen, West Hawai’i Community Health Center, (808) 491-9761
Walter Lanwi, West Hawai’i Community Health Center, (808) 785-8201

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